Agents may be able to service prospects from their home or office using the web.

Thanks to cutting edge technology for the web, insurance agents can now seek help in strengthening the relationships that they build with clients, while simultaneously improving the efficiency of their work.

Their processes have already incorporated e-mail and websites that are simple to navigate. However, now web conferencing is making it possible for users to bring a significantly higher amount of personal attention coupled with value directly to the customer.

"Thanks to web conferencing, it is possible to show clients live views of absolutely everything on the computer screen," suggests Rene Lacape, Member of the San Diego Hispanic Chamber of Commerce and Marketing Manager for eQuote Life Insurance. "You can deliver your presentation on power point slides, show insurance illustrations and graphics, run some numbers through a spreadsheet or a rate calculator, and can do anything else that you need to show your clients exactly what it is that you are talking about."

Web conferencing is capable of providing real value on an immediate basis to any insurance agent who is looking for an edge over the competition. The data-heavy information this industry is known for can be confusing for clients, making it frustrating for them to understand the value being provided if they are not able to see results placed side by side to one another.

According to Rene Lacape, "Web conferencing makes it possible for you to show your clients exactly what it is that you need them to see. Forget about wasting time setting up meetings in person, or traveling to their home. Clients no longer need to put off appointments, not when you can immediately and easily address their needs."

Insurance agents are finding that web conferencing makes it possible for them to enroll new clients all together without ever having to leave the comfort of their office. Agents can easily display all of the necessary details regarding claims, policies and applications in situations that would be difficult to communicate on a verbal basis.

Web conferencing creates a greater amount of personal interaction than what a telephone could possibly offer. It provides for a significantly improved balance between work and life. Anyone can host a web conference, because all that is required is a computer with a broadband connection and a telephone, says Rene Lacape.

Web conferencing can offer a variety of outstanding benefits nearly immediately, including:

- Allowing you to create interactions with clients that are more meaningful than before. Understanding the documents associated with insurance is difficult by nature. Web conferencing makes it possible to walk through the entire process on a step by step basis with clients following along.

- Allows you to reduce errors and omissions (E&O) risk - Web conferencing can reduce errors and omissions insurance risk. The best way to do this is through better communication which is why web conferencing makes it possible. By delivering clear communication through the web conferencing application, agents can better communicate with clients on a personal and professional level.

- Allows the sharing of forensic evidence. You can quickly demonstrate the extent of damage through actual photographs rather than trying to make photo files small enough that they can be attached to an e-mail.

- Allows you to enroll more shoppers. Vehicle insurance rates vary significantly from state to state, which creates a shop around mentality. Quick and simple web conferencing can show clients exactly what happens during the quoting process, while building a rapport with the client and increasing the likelihood that a sale will be closed.

- Allows you to appeal to a younger clientele. "Web conferencing provides your clients exactly what they need, which in most cases is a trusted voice that can guide them through everything they need to know about insurance," suggests Rene Lacape. "Web conferencing tends to appeal to technology savvy, younger clients who feel frustrated by the paper driven processes that the industry is known for."

- Allows you to correct typing errors when they occur. Clients can watch as their policy information is offered, allowing you to capture data quickly and more easily and with a greater accuracy since corrections can be made immediately.

- Allows you to resolve information technology problems on a remote basis. Rather than outsourcing technical needs, you can show an IT person exactly what is going on so that they can take control and fix the problem remotely rather than waiting for an IT specialist to come on site.

- Allows you to appear bigger than you actually are. Even the smallest agencies can host web conferences in the same way large companies do.

- Allows you to improve your lifestyle. You can travel less and spend a great deal more time on the more important things in life. There are dozens of low cost options for web conferences, and almost all of them offer free trials. Typical plans give unlimited sessions for as many as ten to fifteen participants and only cost about $50 per month. When shopping around, it is important that you develop a good relationship with the company and their customer service contacts. You also want to make sure that you can be confident in the customer support that will be provided to you.

Regardless of whether you need web conferencing for small scale operations or large scale operations, there is sure to be a service out there that will meet the needs of your insurance company. "Web conferencing has come of age and is a great tool that should be seriously considered by any agent," says, Rene Lacape.


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Effective communication between people has been a concern for humankind since the early days of its evolution. With the coming of the Internet, chatting and conferencing on the net has taken the center stage. Web conference calls have revolutionized the way that people communicate with each other, and are increasingly being used by people as well as businesses.

The importance of web conferencing can be gauged if we look at the fact that it has not only helped many businesses to prosper by enabling timely and effective communication between the different parties involved, there have also been case of miraculous surgeries being performed by doctors communicating through web conferencing calls. Using web conferencing eliminates the need to travel and saves a lot of time and money, and helps in knowledge sharing and distribution.

How To Set Up Web Conference Calls?

Though it may seem complicated, setting up conference calls are easy. A web conference call can be placed from any location to any location in the world and the communication can be audio or video or both.

A simple web conference needs a computer, input and output devices such as web cams, speakers and monitors and an Internet connection. Another method, which is gaining ground, is the method called webcasting in which only one-way communication is done. A person gives a speech or presentation to the listeners on the other end. Large-scale web conferencing may require professional help to be set up.

How To Ensure That The Web Conference Call Is Successful?

Ensuring that the participants are well prepared while attending conference calls is a must if you want the objectives of web conferencing to be met. It is also important to coordinate between the participants and make sure that they log in at the same time. The objectives of the web conferencing must be given well in advance to the participants and the agenda of the meeting should be made clear beforehand.


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Do you need to connect with business colleagues and clients in an engaging yet efficient way without the hassle of traveling? If so, web conferencing could be a valuable tool for you. A relatively new communications phenomenon, web conferencing offers numerous benefits and advantages that could help you move your company to the forefront of the business world.

Deliver Messages Effectively

In the modern business world, it's essential to get your point across in a clear and convincing manner. Without good communication, your company will not be able to reach its full potential for success and productivity. On the hand, quality communication can help to move your business forward and to boost its success. By making use of web conferencing to connect with peers and clients, you will be able to deliver messages effectively and efficiently.

Build Strong Relationships

Another key to success in any industry is building and maintaining strong relationships with both colleagues and clients. When you are successful in this arena, all aspects of your business will benefit. Web conferencing can help you to create strong bonds with others by allowing you to communicate with them in a personal and engaging way, even when you are separated by long distances. It can also help meeting participants in different locations put faces to names and to work together in an interactive way, creating a better dynamic and allowing for a better overall meeting experience. Whether you need to foster good working relationships among your employees or to maintain a solid connection with overseas clients, web conferencing is a highly valuable communications tool.

Bridge Geographical Distances

As alluded to previously, web conferencing can also bridge geographical distances by allowing for virtual meeting experiences that are similar to face-to-face meeting experiences. No matter where the meeting participants may be located, this type of conferencing brings everyone together into a single working environment, allowing for more fulfilling and productive discussions. By combining audio and video with a number of different web applications and features, web conferences allow meeting attendees to share and exchange data and ideas in an open and dynamic way. As a result, geographical distances become insignificant and people can work together effectively no matter where in the world they are located.

Streamline Your Work

Web conferencing is also highly beneficial in the sense that it allows you to streamline your work. Through the integration of the Internet with video conferencing capabilities, web conferencing provides you with a powerful communications tool and allows you to make use of a variety of applications and features with a single, easy-to-use interface. From delivering memorable presentations and demonstrating software to launching new products and collecting feedback from participants, web conferences let you take care of all of your virtual meeting needs in a single forum. As a result, you will enjoy greater efficiency as well as the satisfaction that comes with streamlining your work.

Save Time and Money

Incorporating web conferencing capabilities into your business meetings will also translate into greater efficiency with respect to both time and money. Not only will you save time and frustration by streamlining your work, you will also significantly reduce your required travel time. By allowing you to conduct productive and engaging meetings without ever leaving your office, online conferencing makes collaborating with colleagues and clients highly convenient. Moreover, by reducing the need to travel, web conferencing also allows you to save money, so you can stay within budget and get the most out of your available resources.

Benefit from Versatility

When you take advantage of web conferencing, you will also benefit from its high level of versatility and flexibility. As a powerful and dynamic communications tool, this type of long-distance conferencing can fulfill a variety of different functions. From collaborating with a team of colleagues to providing training and orientation to new employees, web conferences have multiple uses and can meet numerous communications requirements. Whether you need to interact with large groups of people or small audiences, web conferencing offers the flexibility you need to keep your business running efficiently.

Employ Multiple Features

One of the reasons that web conferencing offers such a high level of versatility and flexibility is the fact that it comes with multiple features and add-ons. Many online conferencing solutions come with scheduling and invitation features that allow you to gather participants together quickly and easily. Audio controls and reporting tools are also commonly offered by conferencing providers. In addition, other features that often accompany online conferencing solutions include everything from security and technical support to streaming media and live feedback functions. With so many excellent features and such a wealth of benefits, it's clear that web conferencing is an outstanding communications tool for businesses large and small, one that can help you achieve your goals and take your company to the next level.



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