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Monday, June 16, 2008

Conference Calling Rates

When choosing which conference calling service to do business with, it's a good idea to have an idea of what kind of rates to expect. Most conference call services will charge rates based on the amount of time used, the amount of people or locations involved in the call, a set-up fee or a membership fee, and surcharges for particular calls placed. There are some companies that will charge rates based only on the minutes used. There will be no set up fees, no membership costs, and very few, if any surcharges. The services offered by each will vary as well.

A typical conference calling company will charge you some sort of monthly or yearly fee for their services. It may be a membership fee, it may be a fee that covers part of your expenses for that month, and it may be a fee to buy so many minutes of conference calling time. Whatever it is used for, it is usually a part of your expenses as a conference call service user. When a conference call is set up, you will then be charged a certain per minute fee that is multiplied by the number of participants in the conference. For instance, if there are three participants and the charge is ten cents a minute, you'll actually be paying thirty cents a minute. Those charges can add up fast when there are many participants and the conference lasts longer lengths of time.

A flat rate conference provider offers something a little bit different which they claim will not cost as much as the other service providers yet will offer comparable services. These types of services charge a flat rate per minute based only on number of lines dialed in. There are no service fees or membership fees. Anyone can call in and participate all over the world. There can be up to fifty participants joined into the conference call. There is no operator assistance necessary; everything can be done through the moderator of the conference call. There is no reservation necessary. These calls can take place any time, twenty four hours a day and no notice is necessary. There is toll free customer support included if necessary and all participants dial in using a toll free number.

Rates can vary greatly from company to company offering these conferencing services. Be sure to research each one thoroughly before you decide which company to provide your conference calls through. Each will have its benefits and drawbacks and those will outweigh one another until you've found the service that will work within your budget and timeline. Conference calling services, no matter which company you go with, will still save you a bundle over travel expenses for one or more associate to attend a conference. No matter which service you choose, you'll be making a money saving decision when you decide to use conference calling.